Shipping and Returns

The Malt Shop grew out of the desire to provide home brewers in Japan with a wider variety of ingredients and more responsive shipping than is currently available. We normally ship on Mondays, Wednesdays, and Fridays. Orders placed and paid by 11am those days will go out that afternoon. If you have any special time or date on delivery, please include a note at checkout.

We ship by Yamato (Kuroneko). Rates vary by region:

¥650: Shiga

Region 1  ¥700:  Toyama, Ishikawa, Fukui, Gifu, Shizuoka, Aichi, Mie,  Kyoto, Osaka, Hyogo, Nara, Wakayama, Tottori, Shimane, Okayama, Hiroshima, Yamaguchi, Tokushima, Kagawa, Ehime, Kochi

Region 2 ¥850:  Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Niigata, Yamanashi, Nagano, Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima

Region 3 ¥900:  Aomori, Iwate, Miyagi, Akita, Yamagata, Fukushima

Region 5   ¥1,580:  Okinawa

Region 6  ¥1,350:  Hokkaido

*Shipping prices do not include tax.

Whenever possible, we will try to reduce the shipping cost to our customers. If your order will fit into Smart Letter (¥180) or Letter Pack Light (¥370) or Letter Pack Plus (¥520) we will do so when packing your order. We will then either refund the difference to you through Paypal or by creating a coupon of that amount to use on your next order.

There is chilled surcharge on liquid yeast of ¥290 (once per order)  Liquid yeast will be sent through Yuu Pack only. Chilled shipping applies only during warmer seasons.

Orders to remote islands may require additional charges for shipping.

We believe in recycling. The box and packaging your items arrive in may have seen another use before.

If by chance what you ordered is not right, please let us know within 7 days. We will arrange return shipping and either a refund or replacement.

info (at)
Scott Murray